{"id":5203,"date":"2025-10-27T11:15:09","date_gmt":"2025-10-27T11:15:09","guid":{"rendered":"https:\/\/waboom.net\/?post_type=docs&#038;p=5203"},"modified":"2025-10-27T11:15:11","modified_gmt":"2025-10-27T11:15:11","password":"","slug":"managing-contacts-in-wa-boom","status":"publish","type":"docs","link":"https:\/\/waboom.net\/ro\/docs\/managing-contacts-in-wa-boom\/","title":{"rendered":"Gestionarea contactelor \u00een WA Boom"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"463\" src=\"https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-1024x463.png\" alt=\"\" class=\"wp-image-5204\" title=\"\" srcset=\"https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-1024x463.png 1024w, https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-300x136.png 300w, https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-768x347.png 768w, https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-1536x695.png 1536w, https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15-360x163.png 360w, https:\/\/waboom.net\/wp-content\/uploads\/2025\/10\/image-15.png 1813w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption><\/figcaption><\/figure>\n\n\n\n<p>Cel\/Cea\/Cei\/Cele <strong>Tablou de bord Contacte<\/strong> \u00cen WA, Boom v\u0103 permite s\u0103 stoca\u021bi, s\u0103 organiza\u021bi \u0219i s\u0103 gestiona\u021bi toate contactele dvs. WhatsApp Business \u00eentr-un singur loc.<br>Este conceput pentru segmentare u\u0219oar\u0103, importuri \u00een bloc \u0219i direc\u021bionare precis\u0103 pentru campanii \u0219i fluxuri de lucru automatizate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prezentare general\u0103<\/h2>\n\n\n\n<p>Tabloul de bord Contacte ofer\u0103 o imagine unificat\u0103 a publicului t\u0103u, inclusiv detaliile personale, starea de \u00eenscriere \u0219i asocierile cu grupurile.<br>Din acest panou, pute\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ad\u0103uga\u021bi manual contacte noi sau \u00eenc\u0103rca\u021bi-le \u00een bloc.<\/li>\n\n\n\n<li>Grupeaz\u0103 contacte pentru campanii segmentate.<\/li>\n\n\n\n<li>Gestiona\u021bi preferin\u021bele de \u00eenscriere \u0219i permisiunile de marketing.<\/li>\n\n\n\n<li>Desc\u0103rca\u021bi baza de date complet\u0103 de contacte pentru rapoarte sau copii de rezerv\u0103.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Caracteristici cheie<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Tabel de contacte<\/h3>\n\n\n\n<p>Fiecare intrare de contact afi\u0219eaz\u0103 detalii esen\u021biale, inclusiv:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prenume \/ Nume:<\/strong> Ajut\u0103 la personalizarea campaniilor \u0219i a r\u0103spunsurilor.<\/li>\n\n\n\n<li><strong>Num\u0103r de telefon mobil:<\/strong> Num\u0103rul verificat prin WhatsApp pentru livrarea mesajelor.<\/li>\n\n\n\n<li><strong>Codul limbii:<\/strong> Util pentru direc\u021bionarea utilizatorilor \u00een func\u021bie de limba lor preferat\u0103.<\/li>\n\n\n\n<li><strong>Creat la:<\/strong> Data \u0219i ora la care a fost ad\u0103ugat contactul.<\/li>\n\n\n\n<li><strong>\u0162ar\u0103:<\/strong> Detectat sau definit automat \u00een timpul importului.<\/li>\n\n\n\n<li><strong>E-mail:<\/strong> Folosit pentru verificare, segmentare sau comunic\u0103ri ulterioare.<\/li>\n\n\n\n<li><strong>Status de marketing:<\/strong> Indic\u0103 dac\u0103 persoana de contact a optat pentru mesaje de marketing.<\/li>\n\n\n\n<li><strong>Grupuri:<\/strong> Define\u0219te grupul de public c\u0103ruia \u00eei apar\u021bine contactul (de exemplu, <em>Clien\u021bi VIP<\/em>, <em>Clien\u021bi poten\u021biali noi<\/em>).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Crearea unui nou contact<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clic <strong>Crea\u021bi un contact nou<\/strong> \u00een partea dreapt\u0103 sus a tabloului de bord.<\/li>\n\n\n\n<li>Completa\u021bi toate c\u00e2mpurile obligatorii, inclusiv numele, num\u0103rul de telefon mobil \u0219i \u021bara.<\/li>\n\n\n\n<li>Atribui\u021bi contactul unui grup sau aplica\u021bi etichete pentru segmentare.<\/li>\n\n\n\n<li>Clic <strong>Salva\u021bi contactul<\/strong> pentru a le ad\u0103uga pe lista ta.<\/li>\n<\/ol>\n\n\n\n<p><strong>Sfat:<\/strong> Verifica\u021bi \u00eentotdeauna dac\u0103 num\u0103rul de telefon este activ pe WhatsApp \u00eenainte de a trimite campanii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00cenc\u0103rcarea contactelor \u00een bloc<\/h3>\n\n\n\n<p>Pentru a \u00eenc\u0103rca mai multe contacte simultan:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clic <strong>\u00cenc\u0103rca\u021bi contactele<\/strong>.<\/li>\n\n\n\n<li>Alege\u021bi un fi\u0219ier CSV sau Excel formatat cu urm\u0103toarele coloane:\n<ul class=\"wp-block-list\">\n<li>Prenume<\/li>\n\n\n\n<li>Nume<\/li>\n\n\n\n<li>Num\u0103r de telefon mobil<\/li>\n\n\n\n<li>\u0162ar\u0103<\/li>\n\n\n\n<li>E-mail (op\u021bional)<\/li>\n\n\n\n<li>Numele grupului (op\u021bional)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Examina\u021bi previzualizarea datelor importate \u0219i confirma\u021bi \u00eenc\u0103rcarea.<\/li>\n<\/ol>\n\n\n\n<p>Dup\u0103 \u00eenc\u0103rcare, sistemul valideaz\u0103 toate numerele pentru a se asigura c\u0103 sunt active pe WhatsApp \u00eenainte de a le salva.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Desc\u0103rcarea contactelor<\/h3>\n\n\n\n<p>Clic <strong>Desc\u0103rca\u021bi Contacte<\/strong> pentru a exporta baza de date curent\u0103.<br>Pute\u021bi folosi acest lucru pentru raportare, analiz\u0103 sau backup.<\/p>\n\n\n\n<p>Exporturile includ toate c\u00e2mpurile, cum ar fi numele, starea de \u00eenscriere \u0219i atribuirile de grup, \u00eentr-un fi\u0219ier CSV pentru o procesare u\u0219oar\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ac\u021biuni \u00een bloc<\/h3>\n\n\n\n<p>Bara de meniu superioar\u0103 ofer\u0103 op\u021biuni rapide de gestionare \u00een bloc:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Selecta\u021bi toate:<\/strong> Eviden\u021bia\u021bi toate contactele vizibile.<\/li>\n\n\n\n<li><strong>Ac\u021biuni \u00een bloc:<\/strong> Aplica\u021bi etichete, muta\u021bi contacte \u00eentre grupuri sau declan\u0219a\u021bi campanii pentru utilizatorii selecta\u021bi.<\/li>\n\n\n\n<li><strong>\u0218terge\u021bi toate contactele:<\/strong> Elimina\u021bi definitiv toate contactele stocate din sistem.<\/li>\n<\/ul>\n\n\n\n<p><strong>Nota:<\/strong> Contactele \u0219terse nu pot fi recuperate, a\u0219a c\u0103 exporta\u021bi mai \u00eent\u00e2i lista dac\u0103 ave\u021bi nevoie de o copie de rezerv\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Utilizarea etichetelor \u0219i grupurilor<\/h3>\n\n\n\n<p>Etichetele \u0219i grupurile v\u0103 ajut\u0103 s\u0103 organiza\u021bi \u0219i s\u0103 viza\u021bi contactele mai eficient.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Etichete<\/strong> permite etichetarea flexibil\u0103 (de exemplu, <em>Clien\u021bi poten\u021biali<\/em>, <em>Utilizatori activi<\/em>, <em>Urm\u0103rire necesar\u0103<\/em>).<\/li>\n\n\n\n<li><strong>Grupuri<\/strong> defini\u021bi segmente de public pentru campanii \u0219i declan\u0219atoare de automatizare.<\/li>\n<\/ul>\n\n\n\n<p>Pute\u021bi atribui mai multe etichete sau apartenen\u021be la grupuri unui singur contact.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Gestionarea st\u0103rii de \u00eenscriere<\/h3>\n\n\n\n<p>WA Boom asigur\u0103 respectarea regulilor de mesagerie WhatsApp Business.<br>Fiecare contact include un c\u00e2mp \u201cMarketing\u201d care arat\u0103 dac\u0103 este <strong>\u00censcris<\/strong> pentru mesaje promo\u021bionale.<br>Ar trebui s\u0103 trimite\u021bi transmisiuni de marketing doar utilizatorilor care \u0219i-au dat acordul pentru a men\u021bine conformitatea \u0219i livrabilitatea.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cele mai bune practici<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Actualiza\u021bi periodic datele de contact pentru a men\u021bine acurate\u021bea.<\/li>\n\n\n\n<li>Elimina\u021bi numerele inactive sau nevalide pentru a \u00eembun\u0103t\u0103\u021bi ratele de livrare a campaniilor.<\/li>\n\n\n\n<li>Folosi\u021bi conven\u021bii de denumire clare pentru grupuri \u0219i etichete.<\/li>\n\n\n\n<li>Verifica\u021bi dac\u0103 toate contactele \u0219i-au dat consim\u021b\u0103m\u00e2ntul \u00eenainte de a trimite con\u021binut promo\u021bional.<\/li>\n\n\n\n<li>P\u0103stra\u021bi listele de contacte segmentate dup\u0103 regiune, limb\u0103 sau nivel de implicare.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The Contacts Dashboard in WA Boom allows you to store, organize, and manage all your WhatsApp Business contacts in one place.It is designed for easy segmentation, bulk imports, and precise targeting for campaigns and automation workflows. Overview The Contacts Dashboard provides a unified view of your audience, including their personal details, opt-in status, and group&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[39],"doc_tag":[],"class_list":["post-5203","docs","type-docs","status-publish","hentry","doc_category-installation"],"year_month":"2026-05","word_count":532,"total_views":"14535","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"usman","author_nicename":"usman","author_url":"https:\/\/waboom.net\/ro\/author\/usman\/"},"doc_category_info":[{"term_name":"Installation","term_url":"https:\/\/waboom.net\/ro\/docs-category\/installation\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/docs\/5203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/comments?post=5203"}],"version-history":[{"count":0,"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/docs\/5203\/revisions"}],"wp:attachment":[{"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/media?parent=5203"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/doc_category?post=5203"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/waboom.net\/ro\/wp-json\/wp\/v2\/doc_tag?post=5203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}