Resolve issues faster. Delight your customers
Customer Support on WhatsApp
Automate FAQs, route complex cases to agents, and deliver instant, reliable service 24/7
Why WA Boom for Customer Support
 WA Boom turns WhatsApp into a complete support hub, combining chatbots, automation, and live agents to handle queries at scale while keeping every interaction personal
Track support performance in real time
Identify which queries are solved by bots, which require human intervention, and how quickly your team resolves them. The result? More efficient support operations and happier customers
One inbox. Zero missed messages
Smart automation handles repetitive requests, while managers get complete visibility into team performance. It’s customer support made simpler, smarter, and more effective
Turn WhatsApp into your most profitable channel
Scale communication, automate workflows, and win more customers with WA Boom.
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Instantly answer common questions like order status, delivery time, or account details
Escalate complex cases to human agents seamlessly, without losing context
Resolve service requests quickly by integrating WhatsApp with your CRM or helpdesk
Provide updates, troubleshooting, and warranty info directly in chat
With bots handling queries round the clock, customers never feel ignored
Everything You Can Do with Customer Support on WhatsApp
Automate FAQs
Provide instant answers to common queries like shipping, returns, or policies
Escalate Seamlessly
Route complex cases from bot to agent without losing conversation history
Build and Deploy No-Code Chatbots
Create smart chatbots in minutes to answer FAQs, qualify leads, or schedule appointments — no developers required.
Multi-Agent Inbox
Let multiple support reps manage chats collaboratively in one platform
Send Proactive Updates
Reduce inbound requests by sending proactive alerts and updates
Track Performance
Measure response times, resolution rates, and customer satisfaction in real time
Turn WhatsApp into your most profitable channel
Scale communication, automate workflows, and win more customers with WA Boom.
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FAQs
How does WhatsApp support differ from email or phone?
It’s faster, more convenient, and preferred by customers, with open rates over 90%
Can multiple agents use WA Boom at once?
Yes. WA Boom supports multi-agent inboxes with role-based access
Do I need coding to set up support automation?
No. WA Boom offers no-code chatbot builders and pre-built templates
Can I track performance of my support team?
Yes. You’ll get real-time reports on response times, resolutions, and CSAT
Turn support into a competitive advantage
With WA Boom, your business delivers faster resolutions, happier customers, and lower support costs all inside WhatsApp
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